Hey there, job seekers! I’ve got some exciting news for you today. Oracle, a global leader in cloud solutions, has just released a new job opportunity for Technical Analyst 1-Support. This role offers an excellent opportunity for individuals looking to kickstart their career in technical support. Stay tuned as we dive into the details of this exciting opportunity!
ಹುದ್ದೆಯ ವಿವರಗಳು | Job Overview | Oracle ನೇಮಕಾತಿ 2024
| ಕಂಪನಿ | Oracle |
| ಹುದ್ದೆಯ ಹೆಸರು | Technical Analyst / ತಾಂತ್ರಿಕ ವಿಶ್ಲೇಷಕ |
| ಶಿಕ್ಷಣ ಅರ್ಹತೆ | Bachelor’s Degree / ಸ್ನಾತಕೋತ್ತರ ಪದವಿ |
| ಉದ್ಯೋಗ ಸ್ಥಳ | Bangalore / ಬೆಂಗಳೂರು |
| ಅನುಭವ | 0 to 2 Years / 0 ರಿಂದ 2 ವರ್ಷಗಳು |
| ಸಂಬಳ ಪ್ಯಾಕೇಜ್ | Not Disclosed / ಬಹಿರಂಗಪಡಿಸಲಾಗಿಲ್ಲ |
ಅಗತ್ಯವಿರುವ ಅರ್ಹತೆ|Eligibilty Criteria| Oracle ನೇಮಕಾತಿ 2024
To be considered for this role, you should meet the following requirements:
1) Education: A bachelor’s degree in computer science engineering, information systems, software engineering, or a related field.
2) Experience: 0 to 2+ years of experience in application support, client/customer support, incident management, problem management, and change management.
3) Skills: Proficiency in SQL (Structured Query Language) and experience in incident management, troubleshooting, and technical support are required.
4) Availability: Candidates must be ready to work during the shift from 5:30 PM to 2:30 AM IST and provide on-call support.
5) Language Skills: Candidates must be proficient in reading, writing, and speaking English to effectively communicate with global collaborators across various regions.
ಕೆಲಸದ ವಿವರ|Job Description | Oracle ನೇಮಕಾತಿ 2024
1) Conduct Investigations: Investigate front-end applications by capturing information, applying fix tools, shadowing end users, and testing workflows both internally and externally.
2) Utilize Backend Techniques: Employ backend techniques such as capturing log files, querying tables, updating database fields, and cycling servers to troubleshoot and resolve issues.
3) Documentation: Document notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle to maintain a comprehensive record of actions taken and insights gained.
4) Prioritize Work: Prioritize tasks based on severity, balancing client and business needs to ensure timely resolution of issues.
5) Collaboration: Collaborate with internal and cross-functional teams to address issues efficiently and ensure that the appropriate individuals are involved in the resolution process.
ಅಗತ್ಯವಿರುವ ಕೌಶಲ್ಯಗಳು | Skills & Competencies | Oracle ನೇಮಕಾತಿ 2024
1) Incident Management: Ability to effectively manage and resolve incidents by following established protocols and procedures.
2) SQL (Structured Query Language): Proficiency in SQL to query databases, retrieve data, and perform data manipulation tasks as required for troubleshooting and analysis.
3) Technical Support: Strong technical support skills to assist end users with troubleshooting issues, providing guidance, and resolving technical challenges efficiently.
4) Troubleshooting: Excellent troubleshooting skills to identify root causes of issues, diagnose problems, and implement appropriate solutions in a timely manner.
5) Interpersonal Communication: Outstanding interpersonal abilities to communicate efficiently with collaborators across various regions, fostering effective teamwork and collaboration.
ಆಯ್ಕೆ ಪ್ರಕ್ರಿಯೆ|Selection Process | Oracle ನೇಮಕಾತಿ 2024
1) Application Submission: Candidates apply for the position through the Oracle careers website or other designated channels.
2) Resume Screening: The recruiting team reviews submitted resumes to assess candidates’ qualifications, experience, and suitability for the role.
3) Technical Interview: Shortlisted candidates may undergo a technical interview to evaluate their knowledge, skills, and experience related to the role. This interview may include questions about incident management, SQL, technical support, troubleshooting, and other relevant topics.
4) HR Interview: Candidates who pass the technical interview may be invited for an HR interview. This interview aims to assess candidates’ cultural fit, communication skills, and alignment with Oracle’s values and objectives.
5) Offer Letter: Successful candidates receive an offer letter outlining the terms and conditions of employment, including compensation, benefits, and other relevant details.
6) Onboarding Process: Upon accepting the offer, new hires go through an onboarding process to familiarize themselves with Oracle’s policies, procedures, and systems before starting their roles.
How To Apply For Oracle Hiring | Oracle ನೇಮಕಾತಿ 2024
- First, read through all of the job details on this page.
- Scroll down and press the Click Here button.
- To be redirected to the official website, click on the apply link.
- Fill in the details with the information provided.
- Before submitting the application, cross-check the information you’ve provided.
Apply Link: Click Here
Join Our Telegram Group: Click Here
Follow Us On Instagram: Click Here
Join Our Whatsapp Group: Click Here
General Interview Questions | Oracle ನೇಮಕಾತಿ 2024
1) Tell me about yourself.
Tip: Start with a concise overview of your professional background, highlighting relevant experience and skills. Then, discuss key accomplishments and career milestones, emphasizing qualities that make you a strong fit for the role.
2) What are your strengths and weaknesses?
Tip: When discussing strengths, focus on qualities that are directly relevant to the job and provide examples to illustrate them. For weaknesses, choose a minor weakness and discuss how you’ve worked to improve or manage it.
3) Why do you want to work here?
Tip: Demonstrate your knowledge of the company and the role by discussing specific aspects that appeal to you, such as the company culture, mission, or opportunities for growth. Connect your skills and experiences to how they align with the company’s goals.
4) Can you describe a challenging situation you faced at work and how you handled it?
Tip: Choose a relevant example that demonstrates your problem-solving skills and ability to handle pressure. Use the STAR (Situation, Task, Action, Result) method to structure your response, focusing on the actions you took and the positive outcome.
5) Where do you see yourself in five years?
Tip: Share your career goals and aspirations, emphasizing how they align with the trajectory of the company and the opportunities for advancement within the role. Be realistic and demonstrate your commitment to professional growth and development.
Role-specific Interview Questions | Oracle ನೇಮಕಾತಿ 2024
1) What experience do you have in conducting investigations on front-end applications?
Tip: Provide specific examples of your experience in investigating front-end applications, including the tools and techniques you’ve used. Highlight any successes or challenges you’ve encountered and how you overcame them.
2) Can you explain your proficiency in SQL and how you’ve used it in your previous roles?
Tip: Describe your level of proficiency in SQL, including any certifications or training you’ve completed. Provide examples of how you’ve used SQL to retrieve, analyze, and manipulate data to solve problems or support business objectives.
3) How do you approach troubleshooting complex technical issues?
Tip: Outline your systematic approach to troubleshooting, which may include identifying symptoms, gathering information, isolating potential causes, testing hypotheses, and implementing solutions. Share examples of successful troubleshooting experiences and how you applied your methodology.
4) Have you ever collaborated with cross-functional teams to resolve technical issues? If so, can you provide an example?
Tip: Discuss your experience working collaboratively with teams from different departments or disciplines to address technical challenges. Highlight your communication and teamwork skills, emphasizing how you contributed to problem-solving and decision-making.
5) Are you familiar with backend techniques such as capturing log files and querying tables?
Tip: Demonstrate your knowledge of backend techniques by describing your experience with tasks such as capturing log files, querying databases, and analyzing server-side data. Provide examples of how you’ve used these techniques to troubleshoot issues or gather information.
Remember to be honest, confident, and enthusiastic in your responses, and use specific examples to illustrate your skills and experiences. Good luck!
ಕಂಪನಿಯ ಬಗ್ಗೆ | About The Company | Oracle ನೇಮಕಾತಿ 2024
The company is Oracle, a global leader in cloud solutions and technology innovation. With a commitment to diversity and inclusion, Oracle fosters an environment where every voice is valued and encouraged. Operating with integrity for over 40 years, Oracle continues to thrive by embracing diverse perspectives and driving true innovation. Offering a range of global opportunities, Oracle careers prioritize work-life balance and provide competitive employee benefits. Through volunteer programs, employees are also encouraged to give back to their communities, making Oracle a company that values both its people and its impact on the world.
Conclusion | Oracle ನೇಮಕಾತಿ 2024
As we wrap up this blog post, I bid you farewell, dear readers. Remember, exciting opportunities like the Technical Analyst role at Oracle don’t come by every day. Keep an eye out for more updates on job openings in our next blog post, and don’t miss out on the chance to be part of Oracle’s innovative journey. Stay tuned, and until next time!
FAQs Section | Oracle ನೇಮಕಾತಿ 2024
1) Why is SQL proficiency important for this role?
Answer: SQL proficiency is crucial for querying databases, retrieving data, and performing data manipulation tasks necessary for troubleshooting and analysis of technical issues.
2) What skills are essential for technical support?
Answer: Strong technical support skills, including troubleshooting abilities and the capacity to assist end users with technical challenges, are essential for this role.
3) How do I prioritize tasks in incident management?
Answer: Prioritize tasks based on severity, balancing client and business needs to ensure timely resolution of issues and minimize impact on operations.
4) Can you explain the importance of collaboration in this role?
Answer: Collaboration is vital for addressing issues efficiently, involving the appropriate individuals from internal and cross-functional teams to ensure effective problem resolution.
Disclaimer |
The Recruitment Information Provided above is for Informational Purposes only. The above Recruitment Information has been taken from the official site of the Organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.